Custom Products - all of our products are custom made to your specifications. This includes all products in our Full Custom, Semi Custom and Classic Custom departments. Normal staging and production time for products is approximately 12 to 20 working days. Holidays and our seasonal peak times of the year may effect normal production schedules slightly.

Fabric - ships in 1 to 7 working days depending on inventory levels. If a fabric is on back order, we will notify you within 2 days with the estimated stock date. If you do not want to wait, we will cancel your order and refund your payment.

Swatches - are sent by first class mail in 1 to 2 working days from date of order.

Product and fabric orders are shipped UPS ground. Headboards and oversized products are shipped common carrier. Transit time in the U.S. is approximately two to five working days depending our your location. Expedite service in the workroom and shipping is also available on many products if you are under a tight schedule. Please call for expedite questions.

How do I check my order status?